Cybersecurity and Information Assurance

Areli IT Capability Statement

Ensuring your data, and your customer’s data, is secure from threats is critical to operating any business or organization. The demand from the current marketplace to have all information accessible online means you must take that risk to be competitive. The threats are real, complex and very damaging to your business when a vulnerability is exploited. However, you don’t need to stress over how to prevent an attack. You need Areli!

The experts at Areli are constantly tuned-in to the latest threats and strategies to mitigate these risks. Our training and certification requirements ensure that our staff offer the best possible support in managing all aspects of the cybersecurity and information assurance lifecycle for your information systems, including:

  • Risk Management Framework
  • Access Control
  • Application Security
  • Authentication
  • Authorization
  • Data-centric Security
  • Encryption
  • Firewall
  • Intrusion Detection
  • Mobile Secure Gateway
  • Runtime Application Self-Protection

Let us begin assessing the risks of your information assets today, and together we can develop a plan that fits the needs of your organization and enable you to appropriately budget for risk management.

Software and Mobile Application Development

Your business is unique, and your organization must to be able to respond to your customer’s needs immediately with accurate information. Managing a business with custom spreadsheets, data sets and reports to meet this demand is daunting. You need a solution that frees your personnel to be proactive versus reactive. Many times, a single off-the-shelf product doesn’t fulfill all critical needs.

At Areli, our software and mobile application development team cares and understands what is important to you. Before we design, we work with your organization to become experts on your business processes and assess resources to ensure the best possible solution. We partner with critical stakeholders throughout the software development lifecycle, using Agile, Waterfall and other proven methods, to design, develop, test, deploy and maintain a software solution to fit your needs and inspire efficiency.

Our rich user interfaces are intuitively designed to get you to the answers you need quickly and accurately. Allow us to schedule a demo with you today, to explore examples of our work and discuss how we can begin to help your business.

Database Administration

Over time, your information systems can become slow and bogged down – especially with the vast amounts of data that today’s software tools can collect. If you want dependable analytics, you must have a powerful backbone to warehouse and query data. Areli offers professional services to answer all your database administration challenges, keeping your data flowing like a well-oiled machine.

Our database administrators are trained and certified for Microsoft, Oracle, IBM and other platforms to confidently perform tasks and provide maintenance for your database management system, including:

  • Installing, patching and upgrading the database management system software
  • Maintaining compliance with vendor licensing agreement
  • Managing authorized user access and maintaining system security
  • Establishing backup and recovery plans for database information
  • Executing database backups and restorations
  • Planning requirements for database system and allocating appropriate system storage
  • Archiving data
  • Modifying the database structure, when necessary, based on requirements from software development teams or to answer reporting and analytics needs
  • Monitoring and optimizing database performance
  • Communicating with the database vendor when technical support is necessary
  • Setting up, monitoring and managing services for data replication
  • Developing queries, views and reports for various needs based on requirements

System Administration Support (SA)

System downtime and IT support bottlenecks halt productivity and can stem major losses in revenue and customer confidence. Areli’s certified System Administrators are focused on ensuring your business IT resources are running optimally. Using ITIL practices for IT service management, our approach to system administration aligns services with the critical needs of your organization. Our system administration skillset includes:

  • System log analysis and identifying root causes of issues and trouble tickets
  • Troubleshooting support requests
  • Responding to and answering technical questions from users
  • Applying operating system updates and patches
  • Maintaining and changing operating system configuration for performance and specialized needs
  • Managing active directories, shared folder structures, user account information, resetting passwords and other requests
  • Establishing and maintaining security control software and systems
  • Documenting system configuration and maintaining configuration management systems
  • Planning, ordering, receiving, installing and configuring hardware and software

Additionally, Areli offers specialized administration support in the areas of Database Administration, Application and Maintenance Support, Help Desk, Cybersecurity and Information Assurance and Website Development.

Application and Maintenance Support

Having options when shopping for application and software maintenance is important. Your organization deserves the right level of service to provide maintenance within your budget. Areli offers a variety of maintenance packages to support the software licenses we develop and sell, including:

  • Help Desk Support
  • Tiers 1, 2, and 3 Support
  • Troubleshooting support requests
  • Establishing prerequisite environments
  • Installing and configuring software
  • Applying software upgrades and patches
  • Managing software user accounts and information
  • Conducting user training and desk-side support

Systems Integration, Engineering and Emerging Technologies

Access to contextual, complete and meaningful information to make decisions can make or break your business strategy. Competing in today’s world requires fast decision making. Disparate data sources and manual data analysis impedes timelines to action. Areli can put data to work for you.

Our experts in data and system integration will analyze your business and its needs to be successful. From this analysis we will recommend specific KPIs and data views that are critical for your organization to quickly and effectively develop strategies for immediate action. When combined with the engineering and emerging technology expertise of our Software and Mobile Application Development, Areli’s services and solutions will transform your organization into an informed and fast-acting force.

Tell us how we can help you.

Contact us today to hear how we can solve your needs.